Expanding our Customer Service Hours

RnA ReSet is please to announce we’re expanding the hours of our Customer Service Center to provide greater convenience and flexibility for clients. 

Customers can now speak with a Customer Service Representative from 9:00 a.m. to 9:00 p.m. ET, Monday through Friday by calling toll-free (888) 577-3703 [USA] or 704-746-3446[International]

The Customer Service Department at RnA Reset offers a myriad of ways to get a contact of our Customer Service team and even Dr. Dean herself. Please review our list of contact options and product resources and select the option that works best for you!

To Place an Order or Get Shipping Updates

  • Submit a Trouble Ticket:
    Visit our Help Center located on the INFO page at From the Help Center, locate the “Submit a Ticket” button in the top right corner of this page. If you are asking for an update on an order, please be sure to include your full name and/or order number.
  • Call Center:
    MondayFriday 9am – 9pm EST
    USA – Toll-free – 888-577-3703
    International – 704-746-3446
  • Email:

For Product Use and Related Questions:

  1. You can keyword search this Info Center for articles that may be helpful.
  2. You can keyword search our blog for radio show archives, videos and books that you can review for information and insight:
  3. You can take advantage of Dr. Dean’s free eBooks, Invisible Minerals Part I and Part II that are chock full of details information on the advantages of magnesium and mineral supplementation plus how to use the formulas and much more. Download free eBooks:

To Contact Dr. Carolyn Dean:

Dr. Dean is not accepting new consultations at this time although she does make herself available in many ways to support individuals who are using her proprietary formulas. You can send an email to Customer Support for a personal response or you can call in to her weekly teleconference / radio show featured on

To Share a Testimonial

Every week we have customers who want to share the joy of their new found health, vitality and well-being with us. Please take a few minutes to send us a brief testimonial OR call in and spread the joy on our weekly radio show, Mondays at 7PMEastern on

Categories: Audio

4 replies »

  1. Just listened to program with Dr Levy regarding vitamin C. Bought vitamin c and label recommends taking with meals. Dr Levy discussed frequency of taking c throughout the day. I would like to follow Dr Gonzalez advice of 3000mg per day. Can I tale at 9am 3pm and 9pm frequency or if I take with meals it would be 9a, noon and 6pm. Which schedule would be best. Thank you

  2. Hello, Estella – yes, taking throughout the day as you’ve discerned is best. With meals is a good practice. Best of health to you!

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